
MasterCare was founded by Everett Thorne in 1988 after watching his parent's home auctioned off by the state of Oregon to pay for his mother’s long term care needs. His vision was simple, always do the right thing whether seen or not, and help people protect what is most important.
In 2021 we saw a need to educate people on the different parts of Medicare, which is another vital part of care when aging. As a result, we launched Retirement Health Planners which is a Medicare planning resource focused on Employers providing Medicare education and planning to their employees. It is another way we can help people protect what is most important.
What started as a small Portland, Oregon company has grown into one of the nation’s largest long term care solutions firms. As we have grown, we have kept our focus on our core values. Our commitment to these values guides our decisions and led to a consistent growth as a company.
Integrity: we do what is right, whether seen or not, regardless of the cost.
Compassion: we have a genuine concern to care for and protect those we serve.
Wisdom: we seek to gain knowledge and use good judgement in all matters.
Excellence: we strive to continuously improve and exceed high expectations.
Creativity: we relentlessly pursue better and innovative ways of doing things.
"To be the finest, most innovative long term healthcare solutions firm, helping people protect what is most important."
"The MasterCare Team gave our client the white-glove service we expect of ourselves, which is rare to find in partnerships."
"After a long search we decided to work with MasterCare for our Long Term Care offerings. We received positive feedback from our employees with their interactions through the enrollment process. From start to finish we were thrilled with the entire process and knew we made a terrific choice in our vendor selection.”
"MasterCare America helped make the enrollment process for our client’s new LTC program not only much more successful than ever, they also reduced the amount of time needed by our team to 20% of what was done previously, using their automated enrollment process which provides for education, simple recommendations and allows for an expedited application process. Our expectations were greatly exceeded."